We process all orders within 1–3 business days. You’ll receive a confirmation email with tracking info as soon as your order is on its way!
🚚 How long does shipping take?
Shipping times vary by location:
U.S. orders: Usually arrive within 7 -14 business days after shipping
Please note: shipping time does not include processing time.
💳 What payment methods do you accept?
We accept most major payment methods including Visa, MasterCard, American Express.
🔁 Can I return or exchange my item?
Yes! We offer returns or exchanges within 7 days of delivery. Items must be:
Unworn
In original condition
In original packaging
Buyers are responsible for return shipping costs. To start a return, email us at LuxeLavShop@gmail.com.
📬 What if my package gets lost or stolen?
Unfortunately, we are not responsible for lost or stolen packages once they’ve been marked as delivered by the carrier. If this happens, please contact your local postal service for assistance.
🧼 Are your items brand new?
Yes! Every Luxe Lav piece is brand new, hand-selected, and quality-checked to ensure you’re getting only the best.
✨ How can I contact Luxe Lav?
Got questions, compliments, or style pics to share? Email us anytime at LuxeLavShop@gmail.com — we love hearing from you!
